Gillvray Health Ltd, 19E Hills Road, Cambridge, CB2 1NW

01223 343 204

enquiries@gillvrayhealth.co.uk

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Last Updated: 20 November 2025

Gillvray Health is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, contact us, or use our services.

1. What Information We Collect

1.1 Information You Provide

We may collect the following information when you contact us, submit a form, or use our services:

  • Full name
  • Email address
  • Phone number
  • Address (if provided)
  • Appointment or service-related information
  • Any details you voluntarily submit through online forms

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Cookies and tracking data (see Cookie Policy)

1.3 Health-Related Information

If you share medical or health-related information, it is handled with strict confidentiality and used only for providing services you request.

2. How We Use Your Information

We use your data to:

  • Respond to enquiries
  • Provide consultations or services
  • Improve our website and user experience
  • Maintain internal records
  • Send updates or service reminders (only if you consent)

3. Legal Basis for Processing

Depending on your location (e.g., UK/EU under GDPR), we may process your data under:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligations

4. How We Share Your Information

We do not sell your data.
We may share information only with:

  • Service providers such as website hosting, email providers, or booking systems
  • Payment processors (if applicable)
  • Professional healthcare partners (only with your consent)
  • All third parties follow strict privacy standards.

5. Data Retention

We keep your information only as long as necessary for:

  • Providing services
  • Legal or regulatory obligations
  • Record-keeping requirements
  • You may request deletion at any time (unless legal obligations require retention).

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Withdraw consent
  • Object to processing
  • Request data portability
  • To use these rights, contact us at : enquiries@gillvrayhealth.co.uk.

7. Security

We take appropriate measures to keep your personal data secure and protected from unauthorized access, alteration, or disclosure.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

10. Contact Us

If you have any questions or data requests, contact us at:
Email: enquiries@gillvrayhealth.co.uk
Phone: 01223 343 204
Address: Gillvray Health Ltd 19E Hills Road, Cambridge, CB2 1NW.